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Firestone Complete Auto Care

StarStarStarStarStar

3.1

(29 reviews on Yelp & Google)

1535 N Burk, Gilbert, AZ 85234

mechanic

Shop Bio

Getting new tires is one of the easiest ways to keep your car running newer, longer. Firestone’s 113-year legacy in the tire industry, and 87 years of service experience, makes us more than just experts in tires; we're the complete package for auto repair. We are your source for tune-ups, oil changes, brakes, wheel alignment, car batteries, even at night or on weekends.

Hours

Mon

Tue

Wed

Thu

Fri

Sat

Sun

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 6:00 PM

8:00 AM - 5:00 PM

Pricing Overview

Labor Rate
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Warranty Policy
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Oil Change Price
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Warranty Policy

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Oil Change Price

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* Exclusions may apply. See app for more details.

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Ratings & Reviews

Ratings & Reviews

3.1

StarStarStarStarStar

CarDash rating

YELP

GOOGLE

2.5

3.7

(29 reviews)

CarDash rating aggregates Yelp and Google reviews.

Amanda Martinez

StarStarStarStarStar

4/18/Y

I went in today bc I had a lugnut that was broke on my tire and I couldn't get my tires changed at a different auto shop. I decided to bring my car to the last place that rotated my tires which was firestone and the Manager A.Bobo was certain that the problem was not from his mechanics but said he would fix me up anyways instead of having me go back and forth between shops. He was so helpful and nice and went above and beyond customer service!! He could have easily turned me away or ran up a bill for me, I appreciate the kindness very much!

View full review on Google

Ana Tenorio

StarStarStarStarStar

9/14/Y

I just want to give a huge shout out to the management team and the crew at this particular Firestone. I went in less than a week ago to get my oil changed and a total car check up, somehow my wheel covers got misplaced and without hesitation the manager Antonio and the assistant manager Barry went out of their way to ensure that I had wheel covers. Within days they purchased new wheel covers for my car no questions asked, they even went out of their way as to send me pictures so that I could pick out the ones that I wanted. It made me feel appreciated as a customer and I will for sure always keep going back to this Firestone because the staff there is incredible and they are very timely and professional.

View full review on Google

Brittany Noble

StarStarStarStarStar

9/21/Y

Went in for an oil change and for them to replace a burnt out rear turn light. I had called in the morning to make an appointment and the guy said they only had two appointments all day, so he said I could come in a half hour and put me down. I showed up and the front desk employee looked at me like I was crazy when I said I was there for my appointment. He said they had nothing scheduled and I said I talked to someone only a half hour ago. And he told me I must have called a different location. He was being rude about it. I finally pulled out my phone and showed him the number I called and he said it was the right number. He finally checked the appointment log and found my appointment and info and took my car. When I arrived to pick up my car, he said that the other tail turn light that was previously working might not work now. Which I thought was fishy since it has been working fine for years since I bought the car. The second I get in my car, of course, the one he said might not be working anymore wasn’t working. I asked them to fix it and they said it should be working fine. That nothing was wrong. Well they tried but never fixed it and it still isn’t working. Either they don’t know how to do their job or they simply switched the lights out and put them on the opposite sides. But they didn’t fix my car, and they didn’t refund me. I was very sketched out by this team of guys.

View full review on Google

Vehicles We Work On

Acura | Alfa Romeo | Buick | Cadillac | BMW | Audi | Chrysler | Daewoo | Chevrolet | Ford | Dodge | Geo | Honda | GMC | Fiat | Isuzu | Hummer | Hyundai | Infiniti | Jaguar | Jeep | Land Rover | Lexus | Kia | Mazda | Lincoln | Mercedes-Benz | Mercury | Maserati | Mini | Mitsubishi | Nissan | Ram | Plymouth | Porsche | Saturn | Oldsmobile | Pontiac | Saab | Scion | Subaru | Suzuki | Smart | Tesla | Volkswagen | Volvo | Toyota

Top Services We Perform

Oil Change & Minor Maintenance | Smog | Tires | Alignment | Diagnostics | Intermediate Repairs | Advanced Repairs | Scheduled Maintenance

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