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Firestone Complete Auto Care

StarStarStarStarStar

3.9

(10 reviews on Yelp & Google)

6707 E Main St, Mesa, AZ 85205-9037

mechanic

Shop Bio

Getting new tires is one of the easiest ways to keep your car running newer, longer. Firestone’s 113-year legacy in the tire industry, and 87 years of service experience, makes us more than just experts in tires; we're the complete package for auto repair. We are your source for tune-ups, oil changes, brakes, wheel alignment, car batteries, even at night or on weekends.

Hours

Mon

Tue

Wed

Thu

Fri

Sat

Sun

7:00 AM - 6:00 PM

7:00 AM - 6:00 PM

7:00 AM - 6:00 PM

7:00 AM - 6:00 PM

7:00 AM - 6:00 PM

7:00 AM - 6:00 PM

8:00 AM - 5:00 PM

Pricing Overview

Labor Rate
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Warranty Policy
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Oil Change Price
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Warranty Policy

See in CarDash app!

Oil Change Price

See in CarDash app!

* Exclusions may apply. See app for more details.

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Ratings & Reviews

Ratings & Reviews

3.9

StarStarStarStarStar

CarDash rating

YELP

GOOGLE

3.5

4.3

(10 reviews)

CarDash rating aggregates Yelp and Google reviews.

Cindy A.

StarStarStarStarStar

1/20/2018

I called for an appointment asking what time I needed to bring my car in so I could pick it up at 4:30PM. It was ready as promised and I wasn't asked to...

View full review on Yelp

Dara Vazquez

StarStarStarStarStar

5/19/2018

Went to Firestone on University and Green field to find out I had a nail in my car rental's tire. The location explained they didn't have a specific tool needed for the nail removal and requested I go to the power and Main location. I went right away making it 10 minutes prior to the location closing. When I tried to go into the entry a serviceman said I couldn't go in because they were cleaning. I stood out in the sun and he then offered a stool inside the inside the repair area where it was noisy, there were flys everywhere, and the smell gave me a headache. Everything would have been fine, I was just grateful they were getting my car in, until this representative came up to me. He started talking about how the other location gave a bogus excuse to send me here and they probably just wanted to leave early. I didn't get the impression that the guy at the other shop was lying. This guy totally made me feel like I was an inconvenience. Poor customer service and unprofessional. You should never close shop before you're actually closed!

View full review on Google

Douglas Fensand

StarStarStarStarStar

9/1/2018

If I could give them a negative score I would. I asked for the $10 complete car check up special. Three hours later I called to see if the car was ready and Porter, the manager, said the car was ready and everything checked out but they decided to run a diagnostic since a code came up saying my daughter ran out of gas. She did not. I asked if they reset the code and he said yes. I asked if they checked the transmission fluid-he didn't know. I asked him to check it. When my daughter arrived he asked for $116 dollars. She asked him to talk to me. He said he had talked to me twice and hung up on me. Then he rudely waved my daughter out the door saying he evidently didn't want our money. I have been going to this location for 10 years but never again. Watch out for Porter he will add charges to your bill and refuse to explain them.

View full review on Google

Vehicles We Work On

Acura | Alfa Romeo | Buick | Cadillac | BMW | Audi | Chrysler | Daewoo | Chevrolet | Ford | Dodge | Geo | Honda | GMC | Fiat | Isuzu | Hummer | Hyundai | Infiniti | Jaguar | Jeep | Land Rover | Lexus | Kia | Mazda | Lincoln | Mercedes-Benz | Mercury | Maserati | Mini | Mitsubishi | Nissan | Ram | Plymouth | Porsche | Saturn | Oldsmobile | Pontiac | Saab | Scion | Subaru | Suzuki | Smart | Tesla | Volkswagen | Volvo | Toyota

Top Services We Perform

Oil Change & Minor Maintenance | Smog | Tires | Alignment | Diagnostics | Intermediate Repairs | Advanced Repairs | Scheduled Maintenance

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