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Firestone Complete Auto Care

StarStarStarStarStar

3.6

(74 reviews on Yelp & Google)

241 W Osborn Rd, Phoenix, AZ 85013-3942

mechanic

Shop Bio

Getting new tires is one of the easiest ways to keep your car running newer, longer. Firestone’s 113-year legacy in the tire industry, and 87 years of service experience, makes us more than just experts in tires; we're the complete package for auto repair. We are your source for tune-ups, oil changes, brakes, wheel alignment, car batteries, even at night or on weekends.

Hours

Mon

Tue

Wed

Thu

Fri

Sat

Sun

6:00 AM - 6:00 PM

6:00 AM - 6:00 PM

6:00 AM - 6:00 PM

6:00 AM - 6:00 PM

6:00 AM - 6:00 PM

7:00 AM - 6:00 PM

8:00 AM - 5:00 PM

Pricing Overview

Labor Rate
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Warranty Policy
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Oil Change Price
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Warranty Policy

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Oil Change Price

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* Exclusions may apply. See app for more details.

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Ratings & Reviews

Ratings & Reviews

3.6

StarStarStarStarStar

CarDash rating

YELP

GOOGLE

3.5

3.7

(74 reviews)

CarDash rating aggregates Yelp and Google reviews.

Alexis Bonham

StarStarStarStarStar

7/24/Y

Ivan and his crew were awesome! I drove in 2 minutes before close, with a dead battery, and they were more than willing to help out and get me back on the road again. They exemplified true professionalism, were quick and courteous even when they were about to close up shop and go home. Thank you guys so much! This was customer service at its finest!

View full review on Google

Brian A20

StarStarStarStarStar

8/27/Y

Really disappointed in the service I received at this Firestone. Paid over $650 for complete brake service. "new"rotors, ceramic pads, alignment and tire balancing, fluid check.. the works.. I just wanted complete brake service and not have to worry about brakes for while. My brakes screeched after getting them "fixed" here. My brakes even squeak without brake pressure like a rotor is bent and rubbing the pad every rotation. I brought it in total of 3 times. The second time they recommend I get brake fluid flushed and rotors machined. I immediately asked myself why? I just got new rotors... why would they need to be machined? More importantly, why are you asking me to pay more for this? Third time I brought it in; Mechanic tells me that he worked on the car himself and assured me that it is in great condition and the screeching is fixed. At the bottom of my receipt I see a note that says "recommend fluid flush and machine rotors" I called and asked if this work had been done on my car and they said no, we only did a free brake check and everything looked good. I would like to be contacted by the GM of this location.

View full review on Google

Denise H.

StarStarStarStarStar

5/11/Y

Editing to say I did end up getting the alignment removed from my bill without making a fuss on my end but still don't think I will return to this...

View full review on Yelp

Vehicles We Work On

Acura | Alfa Romeo | Buick | Cadillac | BMW | Audi | Chrysler | Daewoo | Chevrolet | Ford | Dodge | Geo | Honda | GMC | Fiat | Isuzu | Hummer | Hyundai | Infiniti | Jaguar | Jeep | Land Rover | Lexus | Kia | Mazda | Lincoln | Mercedes-Benz | Mercury | Maserati | Mini | Mitsubishi | Nissan | Ram | Plymouth | Porsche | Saturn | Oldsmobile | Pontiac | Saab | Scion | Subaru | Suzuki | Smart | Tesla | Volkswagen | Volvo | Toyota

Top Services We Perform

Oil Change & Minor Maintenance | Smog | Tires | Alignment | Diagnostics | Intermediate Repairs | Advanced Repairs | Scheduled Maintenance

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