a facebook pixelFirestone Complete Auto Care offers auto service to customers in Phoenix and the surrounding areas
cardash logo

Firestone Complete Auto Care

StarStarStarStarStar

3.7

3638 E Thomas Rd, Phoenix, AZ 85018-7506

mechanic

Shop Bio

Getting new tires is one of the easiest ways to keep your car running newer, longer. Firestone’s 113-year legacy in the tire industry, and 87 years of service experience, makes us more than just experts in tires; we're the complete package for auto repair. We are your source for tune-ups, oil changes, brakes, wheel alignment, car batteries, even at night or on weekends.

Hours

Mon

Tue

Wed

Thu

Fri

Sat

Sun

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 6:00 PM

8:00 AM - 5:00 PM

Pricing Overview

Labor Rate
See in CarDash app!
Warranty Policy
See in CarDash app!
Oil Change Price
See in CarDash app!

Warranty Policy

See in CarDash app!

Oil Change Price

See in CarDash app!

* Exclusions may apply. See app for more details.

Get Directions

Ratings & Reviews

Ratings & Reviews

3.7

StarStarStarStarStar

CarDash rating

GOOGLE

3.7

CarDash rating aggregates Yelp and Google reviews.

Bryan Brightwell

StarStarStarStarStar

9/4/Y

Bryan, Kate, and Ron all greated me with a smile and friendly welcome. I was suprised walking into a car place. Very unusual but great. They were able to guide me with knowledgable advice and was nice to know my vehicle was safe when leaving the place. I have had my battery die before it was cool they checked it for free and let me know. Very informative and kind.

View full review on Google

Isaiah Guzman

StarStarStarStarStar

8/23/Y

Completely disgusted, never fixes the problem the first time, they fixed my wiper blades without permission and charged me an additonal $50 plus labor for it. Manager and employees are not professional, I do not reccomend this firestone in particluar.

View full review on Google

Justin Syracuse

StarStarStarStarStar

7/1/Y

I was supposed to have an appointment at this location but was told it was not there, it was at the other Firestone less then a half mile away. Even though this location is where I always go. The person said that it’s a problem with google maps. So I went to the shop down the street and had the worst oil change experience of my life. The manager Pete did an inspection on my car, came back and asked if my car normally shuts off on its own. I told him ‘no, that has never happened before.’ My car was working perfectly fine before I showed up to this shop. He took me outside to show me. Every time he turned on my car, it would shut right off. So I jumped in to try and start it and the car magically started. I explained that all I wanted was an oil change. He told me that he would not do the scheduled oil change I had and “would not touch my car”. When I asked why, He proceeded to tell me that It was because I was accusing him of doing something to my car. I didn’t accuse him of anything. I just told him my car has never done that before. I asked to speak with his boss and he told me “I am the boss”. I have read several other google reviews of people being treated poorly when they are just trying to get an oil change. It seems like if you don’t buy the fake problem from Pete, he treats you bad and tells you he won’t do your oil change.

View full review on Google

Vehicles We Work On

Acura | Alfa Romeo | Buick | Cadillac | BMW | Audi | Chrysler | Daewoo | Chevrolet | Ford | Dodge | Geo | Honda | GMC | Fiat | Isuzu | Hummer | Hyundai | Infiniti | Jaguar | Jeep | Land Rover | Lexus | Kia | Mazda | Lincoln | Mercedes-Benz | Mercury | Maserati | Mini | Mitsubishi | Nissan | Ram | Plymouth | Porsche | Saturn | Oldsmobile | Pontiac | Saab | Scion | Subaru | Suzuki | Smart | Tesla | Volkswagen | Volvo | Toyota

Top Services We Perform

Oil Change & Minor Maintenance | Smog | Tires | Alignment | Diagnostics | Intermediate Repairs | Advanced Repairs | Scheduled Maintenance

Download the CarDash App and Schedule Today - Without Picking Up the Phone!

Hand Holding Phone With App