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Firestone Complete Auto Care

StarStarStarStarStar

3.8

5514 E State Rt 69, Prescott Valley, AZ 86314

mechanic

Shop Bio

Getting new tires is one of the easiest ways to keep your car running newer, longer. Firestone’s 113-year legacy in the tire industry, and 87 years of service experience, makes us more than just experts in tires; we're the complete package for auto repair. We are your source for tune-ups, oil changes, brakes, wheel alignment, car batteries, even at night or on weekends.

Hours

Mon

Tue

Wed

Thu

Fri

Sat

Sun

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 6:00 PM

8:00 AM - 5:00 PM

Pricing Overview

Labor Rate
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Warranty Policy
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Oil Change Price
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Warranty Policy

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Oil Change Price

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* Exclusions may apply. See app for more details.

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Ratings & Reviews

Ratings & Reviews

3.8

StarStarStarStarStar

CarDash rating

GOOGLE

3.8

CarDash rating aggregates Yelp and Google reviews.

Chris Aston

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8/26/2018

Had a great experience.. Thank you Nathen H. For you assistance you are now my tire guy.. Your professionalism knowledge and service is outstanding Thank you all at Firestone Prescott Valley 😎 Sincerely New customer

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GhosT

StarStarStarStarStar

8/8/2018

A huge wall of text comin' right up! Just going to confirm one of the ratings from a few weeks ago now that I'm back at home - we were on vacation in the US and ran a flat tire in our rental, and the only options were exchanging the car for something boring we didn't want on our vacation, or to go to firestone to get the wheel repaired. So off we went to Firestone on a sunday, trying to get them to repair the tire. It was irreparable, and Rob? Roy? (I assume the owner, hope i remembered the right name, he was at the front desk and wore glasses, middle aged) didn't have any tires in stock or at his local suppliers, so after a little talk he was friendly enough and got a suitable tire from one of his "private" suppliers and mounted that one for us. It took quite a long time (understandably) but the waiting time was comfortable due to free WiFi (which was actually fast!), a TV you could openly browse programs on, clean toilets, we were offered free donuts, coffee and water. They even had a charging station with all sorts of cables for your phone or whatever. He even came in to check up on us and tell us how far they are with our car, and chatted with us about random things, even recommended a few places along our trip we should definitely check out, and we did go to a few, and they were absolutely worth it. Cool guy. Hope you read this someday. :) This was on a busy sunday, and while we pretty much wasted a day of our vacation, it was a memorable experience and far from boring. Can definitely recommend this shop. High quality service.

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Jermey Adamson

StarStarStarStarStar

8/10/2018

This use to be my only trusted and frequent visitation for light auto care and tire services. Unfortunately previous management and techs had really put me in a crunch with the way they last did things on my personal vehicle and it was a more than frustrating ordeal considering the profession I’m in which involves being on the road a lot and relying on my car to get the job done. I came in yesterday for a resolution on what had been done wrong on my car and account and being the end of the day I knew no work could be done but here I am this morning with them fitting me in to their already busy schedule to get me taken care of in this emergency. Their new management and techs make the word competent a complete understatement. Lucas immediately knew what had been done wrong by simply listening to me and inspecting my vehicle. He is so clear with his information and explanations and is genuinely caring for his customers. He gave me the best possible deal to fix the problem that occurred and I couldn’t be happier. It is refreshing to know I’ll be coming back here as regular customer and I’m so relieved to have a reliable tire and alignment service. Weight off my shoulders for sure so thank you Lucas and all the staff and techs who are expertly making this possible.

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Vehicles We Work On

Acura | Alfa Romeo | Buick | Cadillac | BMW | Audi | Chrysler | Daewoo | Chevrolet | Ford | Dodge | Geo | Honda | GMC | Fiat | Isuzu | Hummer | Hyundai | Infiniti | Jaguar | Jeep | Land Rover | Lexus | Kia | Mazda | Lincoln | Mercedes-Benz | Mercury | Maserati | Mini | Mitsubishi | Nissan | Ram | Plymouth | Porsche | Saturn | Oldsmobile | Pontiac | Saab | Scion | Subaru | Suzuki | Smart | Tesla | Volkswagen | Volvo | Toyota

Top Services We Perform

Diagnostics | Oil Change & Minor Maintenance | Smog | Tires | Alignment | Intermediate Repairs | Advanced Repairs | Scheduled Maintenance

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