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Firestone Complete Auto Care

StarStarStarStarStar

3.7

(59 reviews on Yelp & Google)

7531 E Camelback Rd, Scottsdale, AZ 85251-3510

mechanic

Shop Bio

Getting new tires is one of the easiest ways to keep your car running newer, longer. Firestone’s 113-year legacy in the tire industry, and 87 years of service experience, makes us more than just experts in tires; we're the complete package for auto repair. We are your source for tune-ups, oil changes, brakes, wheel alignment, car batteries, even at night or on weekends.

Hours

Mon

Tue

Wed

Thu

Fri

Sat

Sun

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 6:00 PM

8:00 AM - 5:00 PM

Pricing Overview

Labor Rate
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Warranty Policy
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Oil Change Price
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Warranty Policy

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Oil Change Price

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* Exclusions may apply. See app for more details.

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Ratings & Reviews

Ratings & Reviews

3.7

StarStarStarStarStar

CarDash rating

YELP

GOOGLE

3.5

3.9

(59 reviews)

CarDash rating aggregates Yelp and Google reviews.

Barry Anderson

StarStarStarStarStar

10/2/Y

I took my truck in for an oil change. They recommended that I have the cooling system looked at as well. I told them to go ahead and look at it. They called back a few hours later and told me that I needed a new radiator and all new hoses. According to them, I had several leaks. I asked why I had never seen a single drop of antifreeze in my driveway, and they started to tell me that the hoses had been installed incorrectly. I reminded them that THEY had installed the hoses... They said they would take a closer look. Guess what they found out? The problem was completely fixed by a couple of hose clamps. No radiator needed. Very interesting... I went from needing a four figure repair, to having my entire problem solved by a few 10 cent hose clamps. This is not the first time something like this has happened at this Firestone. Several years ago, my AC stopped working. I took it in, and a few hours later they called and said everything needed to be replaced. The repair was going to be over $2000. I drive an older truck that probably isn't worth $2000, so I declined, paid for the inspection, and left. When I got in my truck, the AC was working perfectly. PERFECTLY. It has continued to work perfectly ever since. No $2000 repair needed. It is still chugging along, blowing ice cold air several years later. There was also an incident with tires. I went in to get a nail removed, and they told me that it was in a place that they couldn't safely take it out. They also said that I needed four new tires. I went to a competitor down the street, and they immediately removed the nail and said the tires were fine. The air conditioner incident could have been an isolated incident. I gave them the benefit of the doubt. The tires? The radiator issue today? There is no excuse for this. Firestone will never get another penny from me, and I highly recommend that you think twice before visiting them.

View full review on Google

Dan Felska

StarStarStarStarStar

7/17/Y

My Dad and I have been coming to Firestone for years. Out of all the locations I've been to, this one is my favorite. The staff is professional, courteous, and always maintain a sense of urgency. Jeff helped me out today, and did a great job of listening to my needs and making no pressure recommendations. Thank you guys for all of your service!

View full review on Google

D D.

StarStarStarStarStar

10/28/Y

I need to start this off by saying I took my previous vehicle here for service for years, and the service was always exceptional. When my new car needed...

View full review on Yelp

Vehicles We Work On

Acura | Alfa Romeo | Buick | Cadillac | BMW | Audi | Chrysler | Daewoo | Chevrolet | Ford | Dodge | Geo | Honda | GMC | Fiat | Isuzu | Hummer | Hyundai | Infiniti | Jaguar | Jeep | Land Rover | Lexus | Kia | Mazda | Lincoln | Mercedes-Benz | Mercury | Maserati | Mini | Mitsubishi | Nissan | Ram | Plymouth | Porsche | Saturn | Oldsmobile | Pontiac | Saab | Scion | Subaru | Suzuki | Smart | Tesla | Volkswagen | Volvo | Toyota

Top Services We Perform

Oil Change & Minor Maintenance | Smog | Tires | Alignment | Diagnostics | Intermediate Repairs | Advanced Repairs | Scheduled Maintenance

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