a facebook pixelFirestone Complete Auto Care offers auto service to customers in Scottsdale and the surrounding areas
cardash logo

Firestone Complete Auto Care

StarStarStarStarStar

3.5

(39 reviews on Yelp & Google)

9396 N 90Th Street, Scottsdale, AZ 85258

mechanic

Shop Bio

Getting new tires is one of the easiest ways to keep your car running newer, longer. Firestone’s 113-year legacy in the tire industry, and 87 years of service experience, makes us more than just experts in tires; we're the complete package for auto repair. We are your source for tune-ups, oil changes, brakes, wheel alignment, car batteries, even at night or on weekends.

Hours

Mon

Tue

Wed

Thu

Fri

Sat

Sun

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 6:00 PM

8:00 AM - 5:00 PM

Pricing Overview

Labor Rate
See in CarDash app!
Warranty Policy
See in CarDash app!
Oil Change Price
See in CarDash app!

Warranty Policy

See in CarDash app!

Oil Change Price

See in CarDash app!

* Exclusions may apply. See app for more details.

Get Directions

Ratings & Reviews

Ratings & Reviews

3.5

StarStarStarStarStar

CarDash rating

YELP

GOOGLE

3.0

3.9

(39 reviews)

CarDash rating aggregates Yelp and Google reviews.

Amith Kumar

StarStarStarStarStar

3/11/Y

**This location is a Scammer - Buyer Beware Of Mr. Steve** Usually I like firestone but I have this strange story with this location, earlier Fletchers now Firestone, however staff is not changed, and all they do is scam you. I visited this store twice, and Mr. Steve (the Store manager) was my service advisor both the times. Back in Sep 2016, when this location was Fletchers, I took my car their for regular AC service, they said my both service ports (AC schrader valves) are leaking, and needs to be replaced, and it costed me $130+ out the door (which now I am doubting if it was ever leaking & they ever replaced it). And then in Oct 2017, I noticed my AC is not cooling very well, so I opened the hood, I smelled freon, checked the service ports and found out freon is leaking again from both high & low service port shrader valves. I wondered how in the earth is possible that your shrader valves goes bad within a year. I took my car again to this location, asking I understand you are now Firestone but you are same staff which worked on this car a year ago, would you honor the warranty & replace the leaking valves for no additional cost, and Mr. Steve said yeah we will gladly do it. I was impressed for a moment for good customer service. I left my car there, went to work, received a call in the afternoon stating its not just leak in the port, my entire hose fittings are leaking too, and needs to be replaced, with a quotation of $516+. I somehow suspected over the phone if it was true, so I declined the serivce, and asked them no to replace any fittings & just replace the shrader valves. I went their after work, not only they said they couldn't replace the valves (because of some high tech pressure differential reason..God Knows), they also charged me $21 for looking into my AC leak (which job was initially agreed to be honored under warranty). I just paid them & left, didn't want to argue over pennies. I then took my car to a local mechanic, he checked & only replaced both the shrader valves, there was no other leak. Its all doing great till today, its been over 5 months, and blowing ice cold ac. I am definitely not going to this location anymore, and don't recommend to anyone.

View full review on Google

Gary Carlson

StarStarStarStarStar

3/11/Y

Efficient honest and reasonably priced

View full review on Google

Jeff W.

StarStarStarStarStar

8/13/Y

Absolute worst C/S I have ever experienced in my life. Walked in without an appt., and after dropping the car off, I asked my friend if I was rude, or was...

View full review on Yelp

Vehicles We Work On

Acura | Alfa Romeo | Buick | Cadillac | BMW | Audi | Chrysler | Daewoo | Chevrolet | Ford | Dodge | Geo | Honda | GMC | Fiat | Isuzu | Hummer | Hyundai | Infiniti | Jaguar | Jeep | Land Rover | Lexus | Kia | Mazda | Lincoln | Mercedes-Benz | Mercury | Maserati | Mini | Mitsubishi | Nissan | Ram | Plymouth | Porsche | Saturn | Oldsmobile | Pontiac | Saab | Scion | Subaru | Suzuki | Smart | Tesla | Volkswagen | Volvo | Toyota

Top Services We Perform

Oil Change & Minor Maintenance | Smog | Tires | Alignment | Diagnostics | Intermediate Repairs | Advanced Repairs | Scheduled Maintenance

Download the CarDash App and Schedule Today - Without Picking Up the Phone!

Hand Holding Phone With App