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Firestone Complete Auto Care

StarStarStarStarStar

3.3

(75 reviews on Yelp & Google)

1150 Grand Ave, Diamond Bar, CA 91765-2216

mechanic

Shop Bio

Getting new tires is one of the easiest ways to keep your car running newer, longer. Firestone’s 113-year legacy in the tire industry, and 87 years of service experience, makes us more than just experts in tires; we're the complete package for auto repair. We are your source for tune-ups, oil changes, brakes, wheel alignment, car batteries, even at night or on weekends.

Hours

Mon

Tue

Wed

Thu

Fri

Sat

Sun

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 6:00 PM

8:00 AM - 6:00 PM

Pricing Overview

Labor Rate
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Warranty Policy
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Oil Change Price
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Warranty Policy

See in CarDash app!

Oil Change Price

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* Exclusions may apply. See app for more details.

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Ratings & Reviews

Ratings & Reviews

3.3

StarStarStarStarStar

CarDash rating

YELP

GOOGLE

2.5

4.1

(75 reviews)

CarDash rating aggregates Yelp and Google reviews.

Alan M.

StarStarStarStarStar

8/2/Y

Worst customer service ever. I had worked in the auto repair industry for 25 years. I called Jesus because he was telling my daughter that she needed...

View full review on Yelp

Ann Mizokawa

StarStarStarStarStar

8/2/Y

Worst customer service experience ever. I took my daughter's car in to have brakes inspected and when jesus called he said the car needed front brake pads and rotors. When i asked him if the pads were metal to metal he said well it was needed. I had to ask the same question 3 times to get a straight answer. I asked him how much to just replace the pads without the rotors he replied that they had to replace all or they would not do anything. So i told him that they were not to do anything. This store has told us the same thing with my car. All or nothing at all seems to be their way. Not everyone can afford to just give them carte blance. They need to learn more about customer service. Warning to anyone who is considering taking their vehicle to this place, don't do it.

View full review on Google

Daniel Lee

StarStarStarStarStar

7/7/Y

Jerico and his team have been helping our family cars for years. I have always gotten speedy and professional service from them at very reasonable prices. I genuinely believe that their honest approach and sincere attitudes go a long way! Just today, my landrover went in for electrical issues and engine start problems. I got all the issues resolved replacing a melted malfunctioning wire. No overselling or recommending unnecessary replacements, Jerico took care of the problem on the same day. We need more honest merchants like his teams in Diamond bar!

View full review on Google

Vehicles We Work On

Acura | Alfa Romeo | Buick | Cadillac | BMW | Audi | Chrysler | Daewoo | Chevrolet | Ford | Dodge | Geo | Honda | GMC | Fiat | Isuzu | Hummer | Hyundai | Infiniti | Jaguar | Jeep | Land Rover | Lexus | Kia | Mazda | Lincoln | Mercedes-Benz | Mercury | Maserati | Mini | Mitsubishi | Nissan | Ram | Plymouth | Porsche | Saturn | Oldsmobile | Pontiac | Saab | Scion | Subaru | Suzuki | Smart | Tesla | Volkswagen | Volvo | Toyota

Top Services We Perform

Oil Change & Minor Maintenance | Smog | Tires | Alignment | Diagnostics | Intermediate Repairs | Advanced Repairs | Scheduled Maintenance

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