a facebook pixelFirestone Complete Auto Care offers auto service to customers in Glendale and the surrounding areas
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Firestone Complete Auto Care

StarStarStarStarStar

4.3

(235 reviews on Yelp & Google)

401 S Brand Blvd, Glendale, CA 91204-1703

mechanic

Shop Bio

Getting new tires is one of the easiest ways to keep your car running newer, longer. Firestone’s 113-year legacy in the tire industry, and 87 years of service experience, makes us more than just experts in tires; we're the complete package for auto repair. We are your source for tune-ups, oil changes, brakes, wheel alignment, car batteries, even at night or on weekends.

Hours

Mon

Tue

Wed

Thu

Fri

Sat

Sun

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

8:00 AM - 6:00 PM

Pricing Overview

Labor Rate
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Warranty Policy
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Oil Change Price
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Warranty Policy

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Oil Change Price

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* Exclusions may apply. See app for more details.

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Ratings & Reviews

Ratings & Reviews

4.3

StarStarStarStarStar

CarDash rating

YELP

GOOGLE

4.5

4.0

(235 reviews)

CarDash rating aggregates Yelp and Google reviews.

Jsaffelo

StarStarStarStarStar

7/28/Y

Alan and his crew provided me with competitive pricing, amazing product knowledge and superior customer service. Clean shop, great customer waiting area and professional staff. I will be back and will tell others. Thanks!

View full review on Google

Jumar Joe Busto

StarStarStarStarStar

8/7/Y

I went to this store to have my right rear tire check due to significant air loss/deflation. It turned out there was a nail in the unpatchable area of the tires (which were all replaced here some months ago due to recall). I came to this store and even get my oil change intermittently here. To make the long story short, one of the wheel screw and nut broke when service technician removed it. The manager originally said they will fix it free of charge once I return to get my tire replaced because of being unable to have it done today. As I was leaving on their parking lot, the manager came and asked me if my brakes are new and I told him yes. He said we'll not be able to perform the repair for free due to having your brakes done by another place. Before I left the store, i asked him if these things break all the time and what would cause such a thing. And the manager said maybe because of the weather being too hot about 100 degrees. As a person not knowing anything about auto repair maintenance, I had no idea of what to think. My car was ok bringing it here to only have my tires check and have the spare put on because of the puncture. So, I called the store and spoke to the manager. I told him that the mechanic who did my brakes did manual torqing and did a great job until I brought it here. He hanged up the phone on me while talking to him. I called again and asked him why he hanged up on me and said i wasn't listening to him. Shouldn't he be listening to me as a customer instead? What a great customer service this store has to hang up on people! Even if the customer was wrong in this case which I thought was just telling him about how he originally stated they will fix what they broke originally and now wants me to pay $150 to fix this nut and bolt that they broke. The manager told me to contact other mechanics asking if this is the best practice. Again, I don't know the law about shop breaking parts related to someone who worked on it, but did not break it!!!! Most of the mechanics have said yes it is a possibility, but the way this store handled this did not exceed my expectations nor provided me the resolution I truly want. It only takes one issue such as this to take my business somewhere else. I thought this place is a good shop after all these great reviews.

View full review on Google

Magdalena Travis

StarStarStarStarStar

6/23/Y

Great experience! Called ahead and immediately got service as soon as I went in. Andrew was very professional and gave me tons of options. I did not feel pressured to make any extra repairs at all. Good variety of prices too. Took about half an hour to get a new tire; they have a nice waiting room and free coffee. If you're in a crisis, this is the place to go!

View full review on Google

Vehicles We Work On

Acura | Alfa Romeo | Buick | Cadillac | BMW | Audi | Chrysler | Daewoo | Chevrolet | Ford | Dodge | Geo | Honda | GMC | Fiat | Isuzu | Hummer | Hyundai | Infiniti | Jaguar | Jeep | Land Rover | Lexus | Kia | Mazda | Lincoln | Mercedes-Benz | Mercury | Maserati | Mini | Mitsubishi | Nissan | Ram | Plymouth | Porsche | Saturn | Oldsmobile | Pontiac | Saab | Scion | Subaru | Suzuki | Smart | Tesla | Volkswagen | Volvo | Toyota

Top Services We Perform

Oil Change & Minor Maintenance | Smog | Tires | Alignment | Diagnostics | Intermediate Repairs | Advanced Repairs | Scheduled Maintenance

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