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SouthBay Auto Center Artesia

StarStarStarStarStar

4.1

(41 reviews on Yelp & Google)

1030 E Artesia Blvd, Long Beach, CA 90805

mechanic

Shop Bio

Our friendly customer service has been the driving force behind our company for over 13 years. Family owned and operated since 2005, SouthBay Auto Center Artesia takes pride in making our customers feel welcome, comfortable and satisfied with their service experience. We pledge to keep doing what makes our customers come back. We pledge to keep turning out quality work and going the extra mile for every customer. We appreciate your business.

Hours

Mon

Tue

Wed

Thu

Fri

Sat

Sun

8:00 AM - 6:00 PM

8:00 AM - 6:00 PM

8:00 AM - 6:00 PM

8:00 AM - 6:00 PM

8:00 AM - 6:00 PM

8:00 AM - 4:00 PM

Closed

Pricing Overview

Labor Rate
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Warranty Policy
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Oil Change Price
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Warranty Policy

See in CarDash app!

Oil Change Price

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* Exclusions may apply. See app for more details.

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Ratings & Reviews

Ratings & Reviews

4.1

StarStarStarStarStar

CarDash rating

YELP

GOOGLE

4.5

3.7

(41 reviews)

CarDash rating aggregates Yelp and Google reviews.

ana karen cruz

StarStarStarStarStar

7/18/2018

I have been coming here for many years. Great service great people highly satisfied.

View full review on Google

Diana Cruz

StarStarStarStarStar

5/9/2018

Great customer service! They throuroughly explained to me all the procedures and answered all my questions in detail. They also have great prices! I will definitely be coming back! Highly recommend this place!

View full review on Google

Ebonise St. Brice

StarStarStarStarStar

5/5/2018

IF YOU DONT WANT TO GET SCAMMED, DO NOT COME HERE!! IF I COULD GIVE ZERO STARS I WOULD!!!! Here's the deal. So, my mom has a 2015 Chevy Cruise that was overheating, and we eventually found out that there was a problem with the head gasket. So my dad took it to Southbay just to confirm this, and they told him that it would cost 75 dollars to check it out. So they took off the engine cap and we saw that there was water in the spark plugs. Then the mechanic told my dad that remove and replace of the head gasket would cost 1500 dollars. They also said that they would send the head gasket out to find out if it was damaged beyond repair. But, come to find out, they did not send it off. They examined it themselves and told my dad that the car would need a new engine. They said that they would supply a new engine, and that they would charge 6000 dollars for it. They said that the reason why it came up to so much money was because they would have to buy all of the extra parts for the engine. So to eliminate this problem, my dad asked what the price would be if he found an engine with all of the parts already on it and then they said it was going to cost 3000 for installation, even though at first they told my dad it would be just 1500 dollars for remove and repair!! Then my dad told them that this was WAY TOO MUCH MONEY and that he would just come and get the car, that he didnt want them to fix it anymore. So he found another mechanic that would do it for 800 dollars. Then now Southbay told my dad that in order to get the vehicle out of their shop, they would have to charge him half of the payment(half of 1500 dollars, which they said was 900, but is actually 750), but they never told my dad in the beginning that he would have to pay half of the payment if he doesn't have them to fix the car. Long story short, they held on to the car and said that my dad wont be able to get it out until he pays them 900 dollars, even though they didnt do anything but tear the engine apart!!!! They removed it, but they didnt replace it!!! This doesn't make any sense whatsoever, because in the very beginning they told my dad that it would just be 75 dollars to find out what was wrong with the car. THIS PLACE IS FRAUDY!!! TAKE YOUR BUSINESS ELSE WHERE!!!!!

View full review on Google

Vehicles We Work On

Acura | Alfa Romeo | Buick | Cadillac | BMW | Audi | Chrysler | Daewoo | Chevrolet | Ford | Dodge | Geo | Honda | GMC | Fiat | Isuzu | Hummer | Hyundai | Infiniti | Jaguar | Jeep | Land Rover | Lexus | Kia | Mazda | Lincoln | Mercedes-Benz | Mercury | Maserati | Mini | Mitsubishi | Nissan | Ram | Plymouth | Porsche | Saturn | Oldsmobile | Pontiac | Saab | Scion | Subaru | Suzuki | Smart | Tesla | Volkswagen | Volvo | Toyota

Top Services We Perform

Oil Change & Minor Maintenance | Tires | Alignment | Diagnostics | Intermediate Repairs | Advanced Repairs | Scheduled Maintenance

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