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Firestone Complete Auto Care

StarStarStarStarStar

3.9

(103 reviews on Yelp & Google)

1458 El Camino Real, Redwood City, CA 94063-1907

mechanic

Shop Bio

Getting new tires is one of the easiest ways to keep your car running newer, longer. Firestone’s 113-year legacy in the tire industry, and 87 years of service experience, makes us more than just experts in tires; we're the complete package for auto repair. We are your source for tune-ups, oil changes, brakes, wheel alignment, car batteries, even at night or on weekends.

Hours

Mon

Tue

Wed

Thu

Fri

Sat

Sun

7:00 AM - 6:00 PM

7:00 AM - 6:00 PM

7:00 AM - 6:00 PM

7:00 AM - 6:00 PM

7:00 AM - 6:00 PM

7:00 AM - 6:00 PM

9:00 AM - 5:00 PM

Pricing Overview

Labor Rate
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Warranty Policy
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Oil Change Price
See in CarDash app!

Warranty Policy

See in CarDash app!

Oil Change Price

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* Exclusions may apply. See app for more details.

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Ratings & Reviews

Ratings & Reviews

3.9

StarStarStarStarStar

CarDash rating

YELP

GOOGLE

4.0

3.7

(103 reviews)

CarDash rating aggregates Yelp and Google reviews.

Erik C.

StarStarStarStarStar

10/1/Y

Great place for your wheel alignment, was in and out fast. Friendly staff too, would recommend!

View full review on Yelp

John R.

StarStarStarStarStar

4/9/Y

Updated review from prior 1 Star to 4 Stars based on a combination of both experiences: I came in Friday and Riccardo was at the counter. He apologized...

View full review on Yelp

Matt Cummins

StarStarStarStarStar

1/13/Y

This experience is a real shame: I came before for an oil filter change and all was good, that's why I came back when I needed tires. First off the in-store price is not the same as the website: I was quoted $480.56 on the website, but ended up paying $607 (see screenshot of website price). The customer service guy seemed to think I was just in error, and I foolishly stuck with a place I believed to be professional, reasoning that perhaps I was wrong originally. He told me to wait for 2 hours (2pm, from a 12pm appointment) for changing 4 tires, and a multipoint inspection. After 2hrs 30mins I asked at the desk, and was told it would be another full hour before they would be done. No apology or explanation offered, and if I hadn't gone up to ask, I would not have been informed of this delay at all. On final completion at 3hrs 40 mins, again the rep made zero attempt to apologize or explain, until I asked why it had taken so long. At that point he solemnly refunded me the $21 for the multipoint inspection, and said that they were busy, and he hadn't accounted for the mechanic's lunch break. Was this break really almost two hours long?? Deeply unimpressive :(

View full review on Google

Vehicles We Work On

Acura | Alfa Romeo | Buick | Cadillac | BMW | Audi | Chrysler | Daewoo | Chevrolet | Ford | Dodge | Geo | Honda | GMC | Fiat | Isuzu | Hummer | Hyundai | Infiniti | Jaguar | Jeep | Land Rover | Lexus | Kia | Mazda | Lincoln | Mercedes-Benz | Mercury | Maserati | Mini | Mitsubishi | Nissan | Ram | Plymouth | Porsche | Saturn | Oldsmobile | Pontiac | Saab | Scion | Subaru | Suzuki | Smart | Tesla | Volkswagen | Volvo | Toyota

Top Services We Perform

Oil Change & Minor Maintenance | Smog | Tires | Alignment | Diagnostics | Intermediate Repairs | Advanced Repairs | Scheduled Maintenance

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