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Firestone Complete Auto Care

StarStarStarStarStar

2.4

(103 reviews on Yelp & Google)

1001 Hilltop Mall Rd, Richmond, CA 94806-1906

mechanic

Shop Bio

Getting new tires is one of the easiest ways to keep your car running newer, longer. Firestone’s 113-year legacy in the tire industry, and 87 years of service experience, makes us more than just experts in tires; we're the complete package for auto repair. We are your source for tune-ups, oil changes, brakes, wheel alignment, car batteries, even at night or on weekends.

Hours

Mon

Tue

Wed

Thu

Fri

Sat

Sun

7:00 AM - 6:00 PM

7:00 AM - 6:00 PM

7:00 AM - 6:00 PM

7:00 AM - 6:00 PM

7:00 AM - 6:00 PM

7:00 AM - 6:00 PM

9:00 AM - 5:00 PM

Pricing Overview

Labor Rate
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Warranty Policy
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Oil Change Price
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Warranty Policy

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Oil Change Price

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* Exclusions may apply. See app for more details.

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Ratings & Reviews

Ratings & Reviews

2.4

StarStarStarStarStar

CarDash rating

YELP

GOOGLE

1.5

3.3

(103 reviews)

CarDash rating aggregates Yelp and Google reviews.

Eric T.

StarStarStarStarStar

10/16/Y

Went to store at hilltop mall for tires. I complained about a noise in the rear of my vehicle and ask them check out. The tech said it need a new rear...

View full review on Yelp

Hoyang Lovejoy

StarStarStarStarStar

7/16/Y

Baltazar is great and his crew. Another Firestone in my hometown missed the issue in a tire inspection which ended up costing me 5 hours of sitting in Firestone in Richmond 70 plus miles from home. When I got to Richmond, they conducted the ‘same’ inspection again and found the leak. Baltazar is honest, knowledgeable and reassured me that they’d figure it out as I was ready to replace two tires just to have a peace of mind. They found the leak, replaced the part/sensors and got me on the road. BTW if you have a leak that ‘cannot’ be found tell them to cgeck the part where the air goes in, move it etc... All of this could’ve been avoided two visits, back to back - day before, in my hometown all within a two week period... I thank God for Richmond and the crew. I was in the shop for 5 hours waiting and personally witnessed how busy it was and Baltazar and his crew were working hard... it was exhausting to see and I have a new level of respect for auto mechanic professionals.

View full review on Google

Janet B.

StarStarStarStarStar

10/31/Y

They refuse to take tire disposals if you do not pay for tires there. What a crock. Any tire place needs to accept tire disposals. The first guy said they...

View full review on Yelp

Vehicles We Work On

Acura | Alfa Romeo | Buick | Cadillac | BMW | Audi | Chrysler | Daewoo | Chevrolet | Ford | Dodge | Geo | Honda | GMC | Fiat | Isuzu | Hummer | Hyundai | Infiniti | Jaguar | Jeep | Land Rover | Lexus | Kia | Mazda | Lincoln | Mercedes-Benz | Mercury | Maserati | Mini | Mitsubishi | Nissan | Ram | Plymouth | Porsche | Saturn | Oldsmobile | Pontiac | Saab | Scion | Subaru | Suzuki | Smart | Tesla | Volkswagen | Volvo | Toyota

Top Services We Perform

Oil Change & Minor Maintenance | Smog | Tires | Alignment | Diagnostics | Intermediate Repairs | Advanced Repairs | Scheduled Maintenance

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