a facebook pixelFirestone Complete Auto Care offers auto service to customers in New Haven and the surrounding areas
cardash logo

Firestone Complete Auto Care

StarStarStarStarStar

3.0

(40 reviews on Yelp & Google)

680 Chapel St, New Haven, CT 06510-3112

Or Call: (203) 815-1577

Or Call: (203) 815-1577

mechanic

Shop Bio

Getting new tires is one of the easiest ways to keep your car running newer, longer. Firestone’s 113-year legacy in the tire industry, and 87 years of service experience, makes us more than just experts in tires; we're the complete package for auto repair. We are your source for tune-ups, oil changes, brakes, wheel alignment, car batteries, even at night or on weekends.

Hours

Mon

Tue

Wed

Thu

Fri

Sat

Sun

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 6:00 PM

9:00 AM - 5:00 PM

Pricing Overview

Labor Rate
See in CarDash app!
Warranty Policy
See in CarDash app!
Oil Change Price
See in CarDash app!
CarDash discount*
10%

Warranty Policy

See in CarDash app!

Oil Change Price

See in CarDash app!

CarDash discount*

10%

* Exclusions may apply. See app for more details.

Get Directions

Ratings & Reviews

Ratings & Reviews

3.0

StarStarStarStarStar

CarDash rating

YELP

GOOGLE

2.5

3.4

(40 reviews)

CarDash rating aggregates Yelp and Google reviews.

Abbey C.

StarStarStarStarStar

10/18/2018

It's great when you ask a question, and then you hear employees making fun of you in the garage but they don't know you can hear them. Smooth

View full review on Yelp

Catherine Suski

StarStarStarStarStar

6/17/2018

I’m never going back here again, even though its an easy walk to my office. This week is the second time my car wasn’t ready when it was supposed to be. This time they were supposed to do scheduled maintenance and could only manage an oil change in 7 hours! No phone call or anything

View full review on Google

Doreen Corbett

StarStarStarStarStar

7/31/2018

First off Kayla thank you so so much for your smile and Great customer service for my first time with my car as far as I remember coming to firestone - I was having battery issues the service was quick less time then I thought - Advance auto said battery was ok and it could be my alternator for 30 bucks Firestone does a complete check of battery and alternator - also I needed a belt forgot the name a alignment and axles - and a battery - my battery is under warranty from Sams clubs in west haven which closed so I have to drive way to Berlin tnpke to the Walmart to honer my warranty - I will trust Firestone’s diagnostics as I drive 40 mins to get a battery replaced - At first I came to get car and was handed key like the car is out back the battery dead - I said I didn’t bring it in that way - like How can they leave my car dead after I walked blocks in the hot sun to get it / They couldn’t jump it -A guy comes out and sees I’m upset I let him know I doing a review and it won’t be good - He calm me down and I listened and learned he was the manager - I apreciate that he took time to explain and clear up the miscommunication and changed my perception - He gave me recommendations On what repairs to do 1st once I save up the money - even offered to email what they diagnosed - I was going give a 1 I moved up to5 stars thanks Ryan and Kayla I thank you both for your great attentive customer service and turning my perception around .yall Didn’t know this was the 3rd firestone I was at in 2 days - Trying to resolve this issue -Milford and West Haven sawmill rd was to busy to see me and said I had to schedule to come in - I called y’all and y’all took me as you said on phone so thank you - so much - You guys really work hard and it should not go unnoticed

View full review on Google

Vehicles We Work On

Acura | Alfa Romeo | Buick | Cadillac | BMW | Audi | Chrysler | Daewoo | Chevrolet | Ford | Dodge | Geo | Honda | GMC | Fiat | Isuzu | Hummer | Hyundai | Infiniti | Jaguar | Jeep | Land Rover | Lexus | Kia | Mazda | Lincoln | Mercedes-Benz | Mercury | Maserati | Mini | Mitsubishi | Nissan | Ram | Plymouth | Porsche | Saturn | Oldsmobile | Pontiac | Saab | Scion | Subaru | Suzuki | Smart | Tesla | Volkswagen | Volvo | Toyota

Top Services We Perform

Oil Change & Minor Maintenance | Smog | Tires | Alignment | Diagnostics | Intermediate Repairs | Advanced Repairs | Scheduled Maintenance

Download the CarDash App and Schedule Today - Without Picking Up the Phone!

Hand Holding Phone With App