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Firestone Complete Auto Care

StarStarStarStarStar

3.0

(4 reviews on Yelp & Google)

2098 New Castle Ave, New Castle, DE 19720-7704

mechanic

Shop Bio

Getting new tires is one of the easiest ways to keep your car running newer, longer. Firestone’s 113-year legacy in the tire industry, and 87 years of service experience, makes us more than just experts in tires; we're the complete package for auto repair. We are your source for tune-ups, oil changes, brakes, wheel alignment, car batteries, even at night or on weekends.

Hours

Mon

Tue

Wed

Thu

Fri

Sat

Sun

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 6:00 PM

9:00 AM - 5:00 PM

Pricing Overview

Labor Rate
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Warranty Policy
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Oil Change Price
See in CarDash app!

Warranty Policy

See in CarDash app!

Oil Change Price

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* Exclusions may apply. See app for more details.

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Ratings & Reviews

Ratings & Reviews

3.0

StarStarStarStarStar

CarDash rating

YELP

GOOGLE

2.0

3.9

(4 reviews)

CarDash rating aggregates Yelp and Google reviews.

Calvin P.

StarStarStarStarStar

5/23/Y

Came here after going to tire rack. The gentlemen at the front would not change tires until the next day..

View full review on Yelp

Jenise Johnson

StarStarStarStarStar

7/19/Y

Take-Away: 1) we feel as though this firestone will create problems on your car just to get money out of you. 2)Won’t correct their own mistakes 3) Does not have your interest at heart! Story: We took our car to this firestone (new castle de) about 2 weeks ago from this post. So many things went wrong: first of all we went in only to get a complete car package done for the car, which cost $9.99 and that’s all, but when we got there they had did an oil change, blew out a new head light bulb that was working before we dropped it off. When my spouse got there to pick up the car they basically told him there was nothing they could do. After reluctantly paying so we can get the car keys, we end up calling to speak to the manager. The person who answered the phone was not the manager, but we explained our situation and Conveniently he said the manager was not there and then hung up on us while we were still talking. How rude and unprofessional!

View full review on Google

LBP007ful

StarStarStarStarStar

8/3/Y

From the manager to the mechanics...these guys are honest and do great work. They deliver great customer service and have not ripped off anyone that I have referred to them. Give these folks a try if you want excellent work at a fair price.

View full review on Google

Vehicles We Work On

Acura | Alfa Romeo | Buick | Cadillac | BMW | Audi | Chrysler | Daewoo | Chevrolet | Ford | Dodge | Geo | Honda | GMC | Fiat | Isuzu | Hummer | Hyundai | Infiniti | Jaguar | Jeep | Land Rover | Lexus | Kia | Mazda | Lincoln | Mercedes-Benz | Mercury | Maserati | Mini | Mitsubishi | Nissan | Ram | Plymouth | Porsche | Saturn | Oldsmobile | Pontiac | Saab | Scion | Subaru | Suzuki | Smart | Tesla | Volkswagen | Volvo | Toyota

Top Services We Perform

Oil Change & Minor Maintenance | Smog | Tires | Alignment | Diagnostics | Intermediate Repairs | Advanced Repairs | Scheduled Maintenance

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