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Firestone Complete Auto Care

StarStarStarStarStar

4.4

(17 reviews on Yelp & Google)

2502 Skyline Blvd, Cape Coral, FL 33914-7712

mechanic

Shop Bio

Getting new tires is one of the easiest ways to keep your car running newer, longer. Firestone’s 113-year legacy in the tire industry, and 87 years of service experience, makes us more than just experts in tires; we're the complete package for auto repair. We are your source for tune-ups, oil changes, brakes, wheel alignment, car batteries, even at night or on weekends.

Hours

Mon

Tue

Wed

Thu

Fri

Sat

Sun

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 6:00 PM

8:00 AM - 5:00 PM

Pricing Overview

Labor Rate
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Warranty Policy
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Oil Change Price
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Warranty Policy

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Oil Change Price

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* Exclusions may apply. See app for more details.

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Ratings & Reviews

Ratings & Reviews

4.4

StarStarStarStarStar

CarDash rating

YELP

GOOGLE

4.5

4.3

(17 reviews)

CarDash rating aggregates Yelp and Google reviews.

Chris Vaughn

StarStarStarStarStar

9/17/Y

BEWARE!! Firestone will damage your vehicle and DENY it! This review is for the Cape Coral Pkwy Firestone but applies to all locations as they are all corporate stores. I brought my car in for two front tires and unfortunately for me the job was completed by a very inexperienced technician who mishandled and damaged my new rims heavily. The store manager then denies that the damage was caused by the machine even with very clear evidence of the machine marks on the rim. The damage marks are a dead giveaway that it was done incorrectly and the manager STILL denied it. See the pics for yourself below! After all this corporate send out a claims adjuster to determine if the damage was consistent with mishandling on the machine. The report he files says YES damage IS consistent with mishandling during tire change but the best they can offer is to pay half of the cost of new rims.... NO thanks. Looks like I'll be getting a lawyer to pursue this to the fullest extent. It's sad that a company can't just own up to their mistakes and make it right. Response to Owner - I've already filed a claim with your company and even had your inspector come out and do a full inspection. The report he made states that the damage was clearly due to mishandling on the machine and yet your company refuses to replace the two rims in question. Instead I was offered half of the cost. Clearly your company does not take the issues seriously and dealing with your insurance is almost impossible since Firestone is SELF insured. This should be a huge conflict of interest for a company this size to self insure. I've already made it clear to your claims adjuster that I have all the evidence needed to win in small claims court so I would take this case seriously if I were you. Your install bays do NOT have cameras which should be a safety requirement and its ridiculous I have to fight a company of this size just because they don't want to admit fault even when its extremely obvious. Also Stephanie is not the manager of this location. Troy is the manager and he was extremely disrespectful and rude when this was brought to light. His professionalism and knowledge overall were lacking severely.

View full review on Google

Daniel Gerson

StarStarStarStarStar

8/9/Y

I meant to leave this review much sooner. On my last visit there all I can say is Rick and his crew were outstanding. On an earlier visit one of the techs missed something (which happens as we're not all perfect) on an inspection, but when I returned Rick jumped to and after an apology he made everything right at no cost. It's rare to find integrity and honesty in the automotive business today and trust me I am very finicky about repairs on my vehicles per I owned a shop and know what needs to be done and these guys have earned me as a lifetime customer (no easy feat). Once again sorry for the late review, but Rick and his crew have earned my respect.

View full review on Google

Erica B.

StarStarStarStarStar

5/15/Y

Exceptional service from Rick and his team! They have been our family mechanic for years, definitely go check them out if you're in need of an honest...

View full review on Yelp

Vehicles We Work On

Acura | Alfa Romeo | Buick | Cadillac | BMW | Audi | Chrysler | Daewoo | Chevrolet | Ford | Dodge | Geo | Honda | GMC | Fiat | Isuzu | Hummer | Hyundai | Infiniti | Jaguar | Jeep | Land Rover | Lexus | Kia | Mazda | Lincoln | Mercedes-Benz | Mercury | Maserati | Mini | Mitsubishi | Nissan | Ram | Plymouth | Porsche | Saturn | Oldsmobile | Pontiac | Saab | Scion | Subaru | Suzuki | Smart | Tesla | Volkswagen | Volvo | Toyota

Top Services We Perform

Oil Change & Minor Maintenance | Smog | Tires | Alignment | Diagnostics | Intermediate Repairs | Advanced Repairs | Scheduled Maintenance

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