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Firestone Complete Auto Care

StarStarStarStarStar

4.5

(5 reviews on Yelp & Google)

3311 N Pace Blvd, Pensacola, FL 32505-5125

mechanic

Shop Bio

Getting new tires is one of the easiest ways to keep your car running newer, longer. Firestone’s 113-year legacy in the tire industry, and 87 years of service experience, makes us more than just experts in tires; we're the complete package for auto repair. We are your source for tune-ups, oil changes, brakes, wheel alignment, car batteries, even at night or on weekends.

Hours

Mon

Tue

Wed

Thu

Fri

Sat

Sun

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 6:00 PM

8:00 AM - 5:00 PM

Pricing Overview

Labor Rate
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Warranty Policy
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Oil Change Price
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Warranty Policy

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Oil Change Price

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* Exclusions may apply. See app for more details.

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Ratings & Reviews

Ratings & Reviews

4.5

StarStarStarStarStar

CarDash rating

YELP

GOOGLE

5.0

4.0

(5 reviews)

CarDash rating aggregates Yelp and Google reviews.

crystal duncan

StarStarStarStarStar

7/31/Y

Had a flat tire was riding on spare. I asked them to check tire to see if it was repairable the guy took one look at it and said no. I asked what was wrong with it he stated it was no tread and 3 holes on the inside. I only had $50 and needed to go out of town on important business so I went to Tires Plus on Davis and they tested the tire in water did thorough check guess no holes and plenty of tread. Why did the tire go flat? It was the valve stem that went bad. Not only did they replace valve stem they put tire back on my vehicle free if charge. It is time for annual maintenance on my car guess who will be getting my business it definitely won't be firestone. Being honest goes a long way than trying to get over on a female customer.

View full review on Google

John Dixon

StarStarStarStarStar

8/9/Y

On 08/06 I arrived to have two front tires installed. Short wait to have vehicle pulled in. Twenty minutes later the manager came out to tell me that the tires ordered the date was old and could not legally be installed. The manager assured me that he would have replacements later that day and would call me. After putting old tires on I got in the vehicle and noticed the tire pressure warning light was on. Drove around back and a tech checked tire pressure. Light didn't go off. Never got a call. Had to call myself to check if tires were in. Returned around 4pm. Waited for 30 minutes and vehicle was pulled into a bay. Tires were mounted and alignment was done. When ready the manager told me they could not get the pressure light to go off. He suggested that after driving the light would off, and if it didn't go to Nissan to have computer flashed???? Light did not go off after over 100 miles of driving. Went to Nissan, the next day. They'll checked computer and tire pressure pressure sensor. Left front sensor faculty. May have been damaged by Firestone when removal and mounting of tire on left side was done. Estimated repair ($300.00). Returned to Firestone a short time later. Manager was not available. His assistant had tire pulled and checked sensor. Warning light is still on. Told me nothing could be done . The warning light still on. Have not received a call from the manager with a solution to issue. I have a feeling to that the tires mounted were the ones that were out of date. Vehicle rides ruff , and lots of road noises. Expected better service and assistance with the tire pressure warning issue. The assistant manager even advised not returning to Nissan. To me this is a safety issue and a feel Firestone should have addressed the matter.

View full review on Google

Kaye Tchoula

StarStarStarStarStar

5/11/Y

My experience with this Firestone was amazing! Jason was very attentive.. not only did he answer the phone and make sure that we were scheduled around our beach visit ... But he was also there at the front desk to take care of us promptly and professionally. Mike ended up checking us out, and even suggested a food spot for us to go to get some affordable grub. Definitely would recommend! Thank you Firestone on Pace Blvd!

View full review on Google

Vehicles We Work On

Acura | Alfa Romeo | Buick | Cadillac | BMW | Audi | Chrysler | Daewoo | Chevrolet | Ford | Dodge | Geo | Honda | GMC | Fiat | Isuzu | Hummer | Hyundai | Infiniti | Jaguar | Jeep | Land Rover | Lexus | Kia | Mazda | Lincoln | Mercedes-Benz | Mercury | Maserati | Mini | Mitsubishi | Nissan | Ram | Plymouth | Porsche | Saturn | Oldsmobile | Pontiac | Saab | Scion | Subaru | Suzuki | Smart | Tesla | Volkswagen | Volvo | Toyota

Top Services We Perform

Oil Change & Minor Maintenance | Smog | Tires | Alignment | Diagnostics | Intermediate Repairs | Advanced Repairs | Scheduled Maintenance

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