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Firestone Complete Auto Care

StarStarStarStarStar

2.3

(12 reviews on Yelp & Google)

2847 Candler Rd, Decatur, GA 30034-1412

mechanic

Shop Bio

Getting new tires is one of the easiest ways to keep your car running newer, longer. Firestone’s 113-year legacy in the tire industry, and 87 years of service experience, makes us more than just experts in tires; we're the complete package for auto repair. We are your source for tune-ups, oil changes, brakes, wheel alignment, car batteries, even at night or on weekends.

Hours

Mon

Tue

Wed

Thu

Fri

Sat

Sun

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 6:00 PM

8:00 AM - 5:00 PM

Pricing Overview

Labor Rate
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Warranty Policy
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Oil Change Price
See in CarDash app!

Warranty Policy

See in CarDash app!

Oil Change Price

See in CarDash app!

* Exclusions may apply. See app for more details.

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Ratings & Reviews

Ratings & Reviews

2.3

StarStarStarStarStar

CarDash rating

YELP

GOOGLE

1.5

3.0

(12 reviews)

CarDash rating aggregates Yelp and Google reviews.

Amber C.

StarStarStarStarStar

8/25/Y

The customer service in here is always great. Everyone is very polite, patient and honest. Any issues I have had in the past have been resolved immediately...

View full review on Yelp

carlos mitchell

StarStarStarStarStar

8/25/Y

I returned to find an employee reclined all the way back in the driver seat asleep, car running, ac blasting. I went inside to speak to a manager who didn't believe me when I told him about the employee so he went to see for himself mainly because he couldn't find my keys. He had to tap on the window to wake the employee. It was a funny sight to see the employee jump up surprised. The manager did me some justice for this incident by cutting my bill in half. I guess the other half will be coming out of the employee's check. In all I was satisfied with the work done and the way the manager handled the situation with the employee.

View full review on Google

Evelyn Brown

StarStarStarStarStar

8/24/Y

Simply awful, I waited 5 hours for a wheel alignment. I was told that the job would take 2 hours, left and called back 3 hours later, job still not done. Told that it would be another hour. Went back to firestone, car still sitting, I was told that they was extremely busy and that they had cars there since the previous Sunday. I told the agent that was not what I was told when I left my car; and that if that was the case I would not have left it there. After a brief time in the service department, my car was pulled immediately, job done in 30 minutes. Simply awful. I’ve gone to Memorial Drive location, not much better, very bad customer service. My fault, when I googled firestone all locations, was rated 2.5 rating 😟

View full review on Google

Vehicles We Work On

Acura | Alfa Romeo | Buick | Cadillac | BMW | Audi | Chrysler | Daewoo | Chevrolet | Ford | Dodge | Geo | Honda | GMC | Fiat | Isuzu | Hummer | Hyundai | Infiniti | Jaguar | Jeep | Land Rover | Lexus | Kia | Mazda | Lincoln | Mercedes-Benz | Mercury | Maserati | Mini | Mitsubishi | Nissan | Ram | Plymouth | Porsche | Saturn | Oldsmobile | Pontiac | Saab | Scion | Subaru | Suzuki | Smart | Tesla | Volkswagen | Volvo | Toyota

Top Services We Perform

Oil Change & Minor Maintenance | Smog | Tires | Alignment | Diagnostics | Intermediate Repairs | Advanced Repairs | Scheduled Maintenance

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