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Firestone Complete Auto Care

StarStarStarStarStar

3.0

(21 reviews on Yelp & Google)

1414 Dillingham Blvd, Honolulu, HI 96817-4834

mechanic

Shop Bio

Getting new tires is one of the easiest ways to keep your car running newer, longer. Firestone’s 113-year legacy in the tire industry, and 87 years of service experience, makes us more than just experts in tires; we're the complete package for auto repair. We are your source for tune-ups, oil changes, brakes, wheel alignment, car batteries, even at night or on weekends.

Hours

Mon

Tue

Wed

Thu

Fri

Sat

Sun

7:00 AM - 5:00 PM

7:00 AM - 5:00 PM

7:00 AM - 5:00 PM

7:00 AM - 5:00 PM

7:00 AM - 5:00 PM

7:00 AM - 5:00 PM

9:00 AM - 4:00 PM

Pricing Overview

Labor Rate
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Warranty Policy
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Oil Change Price
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Warranty Policy

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Oil Change Price

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* Exclusions may apply. See app for more details.

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Ratings & Reviews

Ratings & Reviews

3.0

StarStarStarStarStar

CarDash rating

YELP

GOOGLE

3.0

3.1

(21 reviews)

CarDash rating aggregates Yelp and Google reviews.

David Takara

StarStarStarStarStar

5/26/Y

Just picked up my car from Firestone for wheel alignment service. The staff was very friendly, and the service was much quicker than anticipated. The car drives straight and smoothly now. I would highly recommend this location.

View full review on Google

Diane Fritts

StarStarStarStarStar

8/24/Y

Firestone sent me a postcard advertising $49.00 for an synthetic oil change. (5 quarts of oil), each quart after that was $2.00 more. I called and made an appointment for the following week. I told them my make and model of car, and the customer service rep. looked up my car, and we agreed it took 8 quarts of oil, so the total cost would be $60.00 with tax and disposal. I was told to bring in the postcard when I came. I arrived on time, with the postcard and my car. They refused to honor the postcard advertisement, and the agreement made with the customer service representative. They said it would be $120.00, not $60.00. Double the price. I asked to talk to the manager. The manager also would not honor the printed advertisement, or the agreement with the customer service representative. This is "false advertising" and it is a crime. A company cannot "lure" in customer, and "bait and switch" and charge more money than the printed ad. They must honor the ad. I was honest and upfront with everything, the ad, my car, the oil needed, how much oil. They gave no reason why they would not honor THEIR ad THEY sent to me in the mail. DO NOT GO HERE. THEY ARE NOT HONEST. THEY WILL RAISE THE PRICE even if you have an verbal agreement from a Firestone employee, and a printed advertisement from them. I am going to contact the media about this for a full investigation. This is criminal.

View full review on Google

Faith K.

StarStarStarStarStar

4/28/Y

Excellent customer service. Came here to get a new battery. Must have been good timing for me because my car was ready within half an hour. Will definitely...

View full review on Yelp

Vehicles We Work On

Acura | Alfa Romeo | Buick | Cadillac | BMW | Audi | Chrysler | Daewoo | Chevrolet | Ford | Dodge | Geo | Honda | GMC | Fiat | Isuzu | Hummer | Hyundai | Infiniti | Jaguar | Jeep | Land Rover | Lexus | Kia | Mazda | Lincoln | Mercedes-Benz | Mercury | Maserati | Mini | Mitsubishi | Nissan | Ram | Plymouth | Porsche | Saturn | Oldsmobile | Pontiac | Saab | Scion | Subaru | Suzuki | Smart | Tesla | Volkswagen | Volvo | Toyota

Top Services We Perform

Oil Change & Minor Maintenance | Smog | Tires | Alignment | Diagnostics | Intermediate Repairs | Advanced Repairs | Scheduled Maintenance

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