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Firestone Complete Auto Care

StarStarStarStarStar

2.3

(3 reviews on Yelp & Google)

Road A Bldg 80, Schofield Barracks, HI 96857-5099

mechanic

Shop Bio

Getting new tires is one of the easiest ways to keep your car running newer, longer. Firestone’s 113-year legacy in the tire industry, and 87 years of service experience, makes us more than just experts in tires; we're the complete package for auto repair. We are your source for tune-ups, oil changes, brakes, wheel alignment, car batteries, even at night or on weekends.

Hours

Mon

Tue

Wed

Thu

Fri

Sat

Sun

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 6:00 PM

8:00 AM - 5:00 PM

Pricing Overview

Labor Rate
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Warranty Policy
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Oil Change Price
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Warranty Policy

See in CarDash app!

Oil Change Price

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* Exclusions may apply. See app for more details.

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Ratings & Reviews

Ratings & Reviews

2.3

StarStarStarStarStar

CarDash rating

YELP

GOOGLE

2.5

2.1

(3 reviews)

CarDash rating aggregates Yelp and Google reviews.

ChrisJen Harvey

StarStarStarStarStar

6/25/2018

All the employees that should be working on cars were apparently on break because they were all hovering around a dog. Granted i was a walk in but all i needed was an oil change - the next available appointment was Sunday (4 days later) - not from what i saw from driving in to driving out but okay. Had the employees been working instead of chatting they might have been able to squeeze in an oil change or two. I went to Goodyear and they finished in 2 hours (IJS).

View full review on Google

Customer Service

StarStarStarStarStar

9/1/2018

Do not get anything done here! You can call and make an appointment and they still wont do anything till 6-7 hours later. My appointment was at 7 am right when they opened. I called at 3pm today for them to tell me they are just now getting to my car. What is the point in making the appointment then!? After I asked how much longer it would be JUST to do an inspection on my breaks the manager told me 15-20 min, then said thanks! and hung up on me. Seriously?! My car has been sitting there all day for something that should only take 15-20 min. I don't even want the services they are going to recommend if its going to take all damn day.

View full review on Google

Jackie Lackey

StarStarStarStarStar

7/25/2018

I had to get my breaks done and I wanted to use a coupon to price match with ford but I was told that in Hawaii they only price match tires not breaks. I used the same coupon in Washington for the same job and it was good to use it there. Yet here even before they saw the coupon I was told I can bring it in but it’s a big chance that they will not honor it. I’m so tired of hearing this is Hawaii and they do stuff different. It was the same job using the same coupon at the same company and yet I had to pay 200 more then the last time I had it done. Customer service is not important here and all.

View full review on Google

Vehicles We Work On

Acura | Alfa Romeo | Buick | Cadillac | BMW | Audi | Chrysler | Daewoo | Chevrolet | Ford | Dodge | Geo | Honda | GMC | Fiat | Isuzu | Hummer | Hyundai | Infiniti | Jaguar | Jeep | Land Rover | Lexus | Kia | Mazda | Lincoln | Mercedes-Benz | Mercury | Maserati | Mini | Mitsubishi | Nissan | Ram | Plymouth | Porsche | Saturn | Oldsmobile | Pontiac | Saab | Scion | Subaru | Suzuki | Smart | Tesla | Volkswagen | Volvo | Toyota

Top Services We Perform

Oil Change & Minor Maintenance | Smog | Tires | Alignment | Diagnostics | Intermediate Repairs | Advanced Repairs | Scheduled Maintenance

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