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Firestone Complete Auto Care

StarStarStarStarStar

3.3

(13 reviews on Yelp & Google)

160 S Western Ave, Carpentersville, IL 60110-1738

Or Call: 847.426.7757

Or Call: 847.426.7757

mechanic

Shop Bio

Getting new tires is one of the easiest ways to keep your car running newer, longer. Firestone’s 113-year legacy in the tire industry, and 87 years of service experience, makes us more than just experts in tires; we're the complete package for auto repair. We are your source for tune-ups, oil changes, brakes, wheel alignment, car batteries, even at night or on weekends.

Hours

Mon

Tue

Wed

Thu

Fri

Sat

Sun

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 6:00 PM

8:00 AM - 5:00 PM

Pricing Overview

Labor Rate
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Warranty Policy
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Oil Change Price
See in CarDash app!
CarDash discount*
10%

Warranty Policy

See in CarDash app!

Oil Change Price

See in CarDash app!

CarDash discount*

10%

* Exclusions may apply. See app for more details.

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Ratings & Reviews

Ratings & Reviews

3.3

StarStarStarStarStar

CarDash rating

YELP

GOOGLE

2.5

4.1

(13 reviews)

CarDash rating aggregates Yelp and Google reviews.

Aaron Ross

StarStarStarStarStar

5/21/2018

Where to start? Id give negative stars if possible!! I drop my car off at 8am as discussed the night before for an oil change and rear brake job...I don’t hear back til nearly 1pm and when they finally call me they’re set on selling me a lifetime alignment and 4 new tires for a total bill of $1200!! I tell them no thanks on the tires and take their word I need an alignment and wait another 5 hours til 6pm. At that point I pay my $600 bill and drive home. The next day while I’m washing my car I notice mechanic chalk on my tire so as a take a closer look and find a huge nail that they circled yet failed to mention!!! How do you take the time to circle a nail and try to sell me 4 new tires with no mention of a nail!!! That’s just ignorant and incompetent to allow a customer to drive out of your shop with a nail you circled after you take my $600. So a couple weeks later I’m changing my wiper arm and when I pop my hood I see I’m missing my master cylinder cap!! At that point I call and speak with the manager who can only repeat himself in a monotone type manner saying “bring it up and I’ll look at it.” Look at what?? The master cylinder cap I already replaced or the circled nail in my tire you didn’t say anything about?? The lack of professionalism and poor work ethics have lost a longtime customer for good! Maybe focus on the task at hand im there paying for rather than spend your time attempting to upsell me! Alert 🚨 AVOID THIS LOCATION

View full review on Google

Alejandro S.

StarStarStarStarStar

2/5/2016

Allways satisfied with this company wherever E I go is allways a great consultation and great service

View full review on Yelp

Attragon Antares

StarStarStarStarStar

9/4/2018

Nice people. Good work. A bit understaffed though. Only one guy upfront to handle multiple customers.

View full review on Google

Vehicles We Work On

Acura | Alfa Romeo | Buick | Cadillac | BMW | Audi | Chrysler | Daewoo | Chevrolet | Ford | Dodge | Geo | Honda | GMC | Fiat | Isuzu | Hummer | Hyundai | Infiniti | Jaguar | Jeep | Land Rover | Lexus | Kia | Mazda | Lincoln | Mercedes-Benz | Mercury | Maserati | Mini | Mitsubishi | Nissan | Ram | Plymouth | Porsche | Saturn | Oldsmobile | Pontiac | Saab | Scion | Subaru | Suzuki | Smart | Tesla | Volkswagen | Volvo | Toyota

Top Services We Perform

Oil Change & Minor Maintenance | Smog | Tires | Alignment | Diagnostics | Intermediate Repairs | Advanced Repairs | Scheduled Maintenance

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