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Firestone Complete Auto Care

StarStarStarStarStar

3.2

(1 reviews on Yelp & Google)

400 N Main St, Decatur, IL 62523-1104

Or Call: 217.429.5227

Or Call: 217.429.5227

mechanic

Shop Bio

Getting new tires is one of the easiest ways to keep your car running newer, longer. Firestone’s 113-year legacy in the tire industry, and 87 years of service experience, makes us more than just experts in tires; we're the complete package for auto repair. We are your source for tune-ups, oil changes, brakes, wheel alignment, car batteries, even at night or on weekends.

Hours

Mon

Tue

Wed

Thu

Fri

Sat

Sun

7:00 AM - 6:00 PM

7:00 AM - 6:00 PM

7:00 AM - 6:00 PM

7:00 AM - 6:00 PM

7:00 AM - 6:00 PM

7:00 AM - 4:00 PM

Closed

Pricing Overview

Labor Rate
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Warranty Policy
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Oil Change Price
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CarDash discount*
10%

Warranty Policy

See in CarDash app!

Oil Change Price

See in CarDash app!

CarDash discount*

10%

* Exclusions may apply. See app for more details.

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Ratings & Reviews

Ratings & Reviews

3.2

StarStarStarStarStar

CarDash rating

YELP

GOOGLE

2.0

4.4

(1 reviews)

CarDash rating aggregates Yelp and Google reviews.

Courtney Wilson

StarStarStarStarStar

6/28/2018

I always have a great experience at firestone. I drive from Champaign to get my car serviced. Great customer service, fast, professional and friendly.

View full review on Google

Irish Andrea Moore

StarStarStarStarStar

7/6/2018

Sales before saftey...I will never buy tires here again...if you buy new tires, you get free tire rotation every 3 to 5 thousand miles which seems great but the catch is they also do a free "safety check" after the tire rotation and its a sales gimmick..they told me a bunch of whoey about my oil and brakes..to make a sale..worst part is that I had my TRUSTED mechanic recheck what Firestone told me ( all of which was fabricated for a sale) and my truck actually had a bad CV joint which was very visable and dangerous.. So I am insulted that Firestone seems to see me as a walking dollar sign and not really concerned about saftey as I stated the CV joint was very visible and in bad shape definitely needed attention and they should have noticed that issue plain as day and immediately??..instead I was told that whomever changed my oil last was probably using reused refiltered oil..my mechanic was horrified when I told him what Firestone had claimed...not good business ethics and with that being said I dont trust them anymore....

View full review on Google

Kassie Crawford

StarStarStarStarStar

4/15/2018

They do a good job changing tires. They don't always listen to the customer needs. For instance, my aunt only wanted to replace the damaged tire and wanted to wait to replace the spare. Manager went ahead and replaced both and charged credit card. Later the manager said, well you will need that extra tire in case of an emergency. No manager, she said, I wanted to wait. She had a spare at her ex's house and wanted to bring it in later for a spare. They need to listen to the customer at all times.

View full review on Google

Vehicles We Work On

Acura | Alfa Romeo | Buick | Cadillac | BMW | Audi | Chrysler | Daewoo | Chevrolet | Ford | Dodge | Geo | Honda | GMC | Fiat | Isuzu | Hummer | Hyundai | Infiniti | Jaguar | Jeep | Land Rover | Lexus | Kia | Mazda | Lincoln | Mercedes-Benz | Mercury | Maserati | Mini | Mitsubishi | Nissan | Ram | Plymouth | Porsche | Saturn | Oldsmobile | Pontiac | Saab | Scion | Subaru | Suzuki | Smart | Tesla | Volkswagen | Volvo | Toyota

Top Services We Perform

Diagnostics | Oil Change & Minor Maintenance | Smog | Tires | Alignment | Intermediate Repairs | Advanced Repairs | Scheduled Maintenance

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