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Firestone Complete Auto Care

StarStarStarStarStar

3.6

(19 reviews on Yelp & Google)

2225 W. Main Street, St. Charles, IL 60175-1038

mechanic

Shop Bio

Getting new tires is one of the easiest ways to keep your car running newer, longer. Firestone’s 113-year legacy in the tire industry, and 87 years of service experience, makes us more than just experts in tires; we're the complete package for auto repair. We are your source for tune-ups, oil changes, brakes, wheel alignment, car batteries, even at night or on weekends.

Hours

Mon

Tue

Wed

Thu

Fri

Sat

Sun

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 7:00 PM

7:00 AM - 6:00 PM

8:00 AM - 5:00 PM

Pricing Overview

Labor Rate
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Warranty Policy
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Oil Change Price
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Warranty Policy

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Oil Change Price

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* Exclusions may apply. See app for more details.

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Ratings & Reviews

Ratings & Reviews

3.6

StarStarStarStarStar

CarDash rating

YELP

GOOGLE

3.0

4.3

(19 reviews)

CarDash rating aggregates Yelp and Google reviews.

Joe Sutcliffe

StarStarStarStarStar

6/11/2018

I have been coming to Firestone for a while now after having some bad experiences at the Honda in STC. They were charging me for tire rotations, filter changes, etc., when not actually performing those services. This would mark roughly 2 years now that I've been coming to Firestone for oil changes, alignments, rotations, filter changes, brakes, battery replacements, you name it. They have never tried to up sell me on anything that I did not need. Each visit I was well aware that XYZ were failing and they've always called to tell me that during a courtesy check XYZ were needing to be replaced and I would let them do so. Prices are reasonable, they are able to do the repairs (even more serious ones) within a work day, and every sales associate I've worked with has been friendly and a pleasure to work with. This most recent visit was with Kyle Nealis and he was great! He took the time to explain the work that was done, he followed up with questions that I asked during drop off when I was picking up, and truly creates a pleasant environment for this type of service. He, and the mechanics that are doing the work, definitely all deserve raises over there. Thanks again, and until next time!

View full review on Google

Kristi R.

StarStarStarStarStar

8/1/2018

Brought my 2017 GMC Acadia in for an oil change. 19,000 miles on it. They told me I need new tires soon, before winter. What???!!!! So you're telling me...

View full review on Yelp

Nasreen Naeemullah

StarStarStarStarStar

9/19/2018

I really respect this place. Matt, the manager, and Robert, who works up front too, are honest and helpful. I addressed my concerns to Matt and he reassured me and even showed me what was wrong with my SUV so I could be more educated. Matt helped me to realize what separates Firestone from some other car repair shops that I pointed out (for example, using dye to see what the root cause of an oil leak is instead of just patching it up and having to go in again and again). Matt and Robert went above and beyond with the issues I had today. I appreciate it. I recommend Firestone in St. Charles off of Randall!! I will be continuing my business there. Thank you.

View full review on Google

Vehicles We Work On

Acura | Alfa Romeo | Buick | Cadillac | BMW | Audi | Chrysler | Daewoo | Chevrolet | Ford | Dodge | Geo | Honda | GMC | Fiat | Isuzu | Hummer | Hyundai | Infiniti | Jaguar | Jeep | Land Rover | Lexus | Kia | Mazda | Lincoln | Mercedes-Benz | Mercury | Maserati | Mini | Mitsubishi | Nissan | Ram | Plymouth | Porsche | Saturn | Oldsmobile | Pontiac | Saab | Scion | Subaru | Suzuki | Smart | Tesla | Volkswagen | Volvo | Toyota

Top Services We Perform

Oil Change & Minor Maintenance | Smog | Tires | Alignment | Diagnostics | Intermediate Repairs | Advanced Repairs | Scheduled Maintenance

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